All goods are sold "AS IS" and all Sales are final.
There is no guarantee or warranty, express or implied and without limitations, of merchandise fitness or marketability. No Exchanges, Refunds or Credits. For further explanation of our terms, please visit our policies link located to the left of this message.
Having said that, we do our best to manifest as accurately as possible our pallets, or explain as accurately as possible what, to the best of our knowledge and beliefs is included in each load/pallet. If for example you purchased an electronics load, and you received clothing, then of course we will fully compensate you for this. If for any reason, you are unsatisfied with a purchase from us, contact us within 48 hours of receiving your order and we will do our best to make you satisfied.
This is not a 100% accurate and "straight-forward" business, and we do our best to be as descriptive as possible with the information available to us, however, we would be lying if we said mistakes don't happen - they do - so please get in touch with us if you are in any doubt about anything, before or after you receive your order.
Please keep in mind that we are in this for the long haul, and maintaining a high number of loyal customers is our goal - if you cannot make money with our products then you will not re-order from us. Our objective is to make our loads as profitable as possible to you so that you may keep coming back for more.
· Contact us at cust.service@sterlingtrading.com or call (888) 941-7999 or (888) 941-7999 anytime.
· Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
· We'll respond within 24 hours during business hours-Monday-Friday; 9am-5pm.
Phone #: (888) 941-7999 / Fax: (888) 941-7999
Address: 6780 Whitmore Lake Rd, Suite C, Whitmore Lake, Michigan 48189, U.S.A
To obtain the status of an order, enter the confirmation number and click Go!.